Client Services Program

The Epilepsy Alliance Louisiana Client Services Program aims to meet the diverse needs of people living with epilepsy by providing resources and assisting families in finding the care and support they require.

The Fight Against Epilepsy

In Louisiana, more than 54,900 people live with epilepsy, and 1 in 10 people will experience a seizure in their lifetime.

Despite being one of the most common neurological disorders, epilepsy receives little national attention. Those affected face a wide range of challenges, from accessing appropriate medical care to dealing with discrimination, stigma, mental health concerns, and the difficulties of daily life.

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Connecting Families With Resources

Our Client Services Program is dedicated to helping people and families access the essential resources they need to manage epilepsy.

We offer support in:

  • Connecting with epilepsy specialists
  • Assistance with Anti-Epileptic Drugs (AED) and prescription support
  • Navigating insurance challenges
  • Transportation assistance to neurology appointments and pharmacies
  • Patient education and seizure management
  • Mental health support
  • Guidance on employment and housing rights
  • Access to seizure alert devices
  • Support with school-related challenges
  • And much more!

One-On-One Support

Our Client Services Program pairs clients with compassionate and dedicated Client Service Managers who understand their unique needs and experiences. Whether by phone, virtual meeting, or in-person, our managers are here to support you every step of the way.

If you are interested in speaking with a Client Service Manager, please call our office at 225-298-5499.

Client Service Managers are also available at select neurology clinic days at the following locations:

  • Our Lady of the Lake Children's Hospital
  • Children's Special Health Services Clinic - Hammond
  • Children's Hospital New Orleans (starting Fall 2024)
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